Skip to content

A Best-in-Class Booking Flow

Before

Most businesses use the standard booking tool from their software provider, the same one every competitor has.

The booking flow is where a visitor either books an appointment or leaves, and with a standard tool you can't change a step of it.

Our client wanted to own the entire booking flow so they could test and improve every step themselves.

What we did

We looked at every step of the old flow, found where visitors were dropping off, and cut everything that slowed them down.

Picking a service is now straightforward, with live time slots that highlight the best open times. Checkout asks only for what's needed to finish the booking.

Right after checkout, the confirmation page offers matching add-ons while the customer still has the appointment in mind.

A custom booking platform with tracking and attribution from the first click to the finished booking.

After

  • - The client controls the full booking flow instead of using a software provider's standard tool
  • - Time slots update in real time and suggest the best available options
  • - Instant confirmations show relevant upsells right after checkout
  • - End-to-end tracking measures every conversion point across the booking flow

Global E-Commerce Made Simple

Before

A Swiss brand wanted to sell in new countries across several continents while keeping its team and overhead small.

Each market needed its own shop with local currency, language, and compliance, but the team wanted to run everything from one place.

They needed one setup for every country that a single small team could run day to day.

What we did

We separated the country storefronts from the back office so launching a new market doesn't mean setting up another shop.

All markets share one system for products, stock, and analytics, while each storefront pulls its own language, prices, and local content.

Content lives in a central CMS. Products, inventory, and orders run through Shopify as a headless backend.

Storefront pages are built ahead of time and served straight from edge servers near the shopper, with no server work while the page loads.

After

  • - Each country gets its own storefront with local currency, language, and compliance on one shared system
  • - The team updates content and product data once and rolls changes out to every market
  • - One small team manages inventory, orders, and analytics across all markets without separate country teams
  • - Pre-built storefronts load from edge servers worldwide and stay fast during traffic spikes

Modernizing Medical Education

Before

Doctors have to collect continuing education credits every year. Until then, courses ran in person during clinic hours, which made them hard to fit around a busy practice.

When new rules allowed earning credits online, nobody in the field offered it yet.

The association wanted to put accredited courses and clinical guidelines online, so that members would not want to do without their membership.

What we did

We worked out the concept, the technical setup, and the feasibility, and won the association's approval.

Then we built the platform, coordinated the courses and guidelines with their partner institutions, and took the whole system from first sketch to live in under a year.

A custom learning platform with membership login, real-time search, and personalized tracking. Professionals can browse courses, earn credits through interactive quizzes, save favorites, and see their progress at a glance. Official certificates are generated automatically.

After

  • - Members complete courses, pass quizzes, and earn official credits online outside practice hours
  • - Members search guidelines in real time, save favorites, and see their credit progress at a glance
  • - The platform generates official certificates automatically after a member passes a test
  • - One member login brings continuing education and institutional guidelines together in one place

One Custom Tool Instead of a Thousand Spreadsheets

Before

An important recurring workflow ran on a patchwork of spreadsheets, emails, and handwritten notes. It worked, but it took up more staff time every year.

Knowledge lived in people's heads, not in any system. Handovers were slow and things got lost along the way. Small errors started to creep in and the process was becoming hard to maintain.

The goal was to put the whole workflow in one place and give the team their time back.

What we did

We wrote down every step of the workflow and dropped the ones nobody needed anymore.

Then we separated the routine work that software can handle on its own from the decisions that still need a person.

A custom tool that standardizes the workflow and grows with the business. It runs the routine steps on its own and walks staff through the rest.

After

  • - Staff run the recurring workflow in one system instead of across spreadsheets, emails, and handwritten notes
  • - The tool automates routine steps and guides staff through the rest, so fewer errors slip in
  • - Process knowledge lives in the system instead of in people's heads, so nothing gets lost during handovers
  • - Staff spend less time on manual upkeep and have time back for their actual work

Other things we've built.

  • Digital annual reports

    Web annual reports with search and video instead of a long PDF.

  • Interactive company presentations

    Web-based presentations that you update in one place as the business changes, instead of sending static slide decks around.

  • Multimedia editorial stories

    Long-form stories that combine text, video, and data charts into one piece people want to share.

  • High-traffic magazine sites

    Publishing platforms with ad integration and editorial workflows that hold up under millions of visits.

  • Online donation flows

    Clear, straightforward donation checkouts built so supporters can finish their gift without getting stuck.

  • Association sites and member portals

    Member logins, event management, and publishing brought together in one clean system.

  • Workflow automation

    Software that takes over repetitive manual steps, so tasks that used to take hours run in seconds.

  • System integrations

    Connections between your APIs and tools so data moves between systems on its own.

Got a problem like this?

Tell us what you're trying to fix or build.